We have a distinct competitive advantage in our market and we aim to demonstrate that to each and every customer. This is based on a difference in cultural understanding of what service means. Read what others have say about selecting a mover and why we are such an outstanding company.

The moving business is one that requires the highest level of service in order help manage the stress and separate needs of each individual and family that relocates be it local or nationwide.      

We define service as the following;

Sales Representatives that are knowledgeable and helpful

We will always be available to answer questions accurately prior of the move or offer any advice on packing or move preparations.
 
Proposals that are accurate and transparent

We offer accurate proposals based on thorough estimates and disclose all possible charges by asking all relevant packing and logistical questions during the estimate process.

Movers that are experienced and polite

We provide mandatory training of all foreman and helpers at our Dallas facility. All employees must pass packing, crating and wrapping courses prior to joining a permanent crew. Drug tests are performed prior to employment as required by the US DOT and criminal background checks are completed prior employment.

Customer service that is proactive & responsive

We maintain a full time staff of customer service reps that will contact you the day after your move, the day your goods depart for long-distance delivery and the day after delivery is complete. This avoids a scenario where you need to contact us with billing, storage or delivery questions.   

Dispatchers that execute deliveries on-schedule

Our highly experienced dispatch staff is on-duty from 6am to 10pm weekdays and 7am to 6pm on Saturday and Sunday. They are constantly planning our day to schedule and coordination of our deliveries throughout the USA.               
 

Delivery crews that complete the job as agreed